Business Services

Overview

Embrace New Ways of Working

With TM One’s business services, your organisation will be able to retain, engage and grow customers and employee relationships. Our services enable you to adopt modern business processes, which lead to higher revenues, enhanced customer and employee satisfaction, and greater operational efficiency and innovation—in a cost-efficient, agile, secure and compliant manner.

FEATURED SOLUTIONS

Customer Service

TM One offers comprehensive customer service for corporations, to improve ability to scale the quality of customer interactions, while lowering costs.
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Revenue Management

Access to customisable revenue generation & assurance solutions to meet your organisation's growth and recovery,
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HR Shared Services

Increase organisation’s ability to improve HR outcomes across the hiring-onboarding-engagement-and-training lifecycle.
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Content Trust & Safety

Ensuring online platforms maintain a secure, and respectful environment for users online by preventing the dissemination of harmful material.
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Technology Enabler

Empower your businesses to adapt to market changes and meet evolving needs of customers with spectrum of tools, platforms, and systems.
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Business Process Digitalization

Reduce human errors stemming from manual processes, and augment customer satisfaction with an array of analytics- and AI-enabled services.​
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BENEFITS

Access to Experts

Get the best expertise for greater specialisation across multiple business functions.

Free Up Resources

Increase productivity of organisation’s full-time staff by outsourcing automation.

Assured Outcomes

Dedicated outsourced teams to ensure reliability of process outcomes and improving SLAs.

Optimised Costs

Lower CAPEX and OPEX by implementing strategic measures for financial efficiency.

Innovate Continually

Adopt digital ways of working and raise the process innovation quotient of business functions.

Risk & Governance

Implementing robust measures to safeguard sensitive information and ensuring compliance.

Boost Revenues

Employing strategic approaches to optimize key aspects of business operations and sustainable sales.

NEWS, EVENTS & ARTICLES

DIGITAL SUCCESS STORY: How Lembaga Tabung Haji Contact Centre is Circumventing the Pandemic.

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TM One and SME BANK Collaborate To Deliver Technology Funding to SMEs Under Penjana

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